Shipping policy

SHIPPING POLICY

Last updated: October 1, 2026

At WHOA Finds, we aim to make ordering simple and provide clear shipping expectations.

Shipping Area

We currently focus on shipping products to customers within the United States.

Processing Time

Orders are generally processed after payment has been successfully received.

Processing times may vary depending on the product, inventory availability, weekends, holidays, and order volume.

You will receive order confirmation and shipping information when applicable.

Delivery Time

Our current estimated delivery timeframe is:

5–10 business days after order processing.

This is an estimated timeframe and is not a guaranteed delivery date.

Delivery may occasionally take longer because of carrier delays, severe weather, holidays, inventory issues, or other circumstances outside our reasonable control.

Free Shipping

We currently offer:

Free shipping on orders of $99 or more.

Orders below the free-shipping threshold may be subject to the shipping charge displayed at checkout.

Tracking

When tracking information is available, it will be provided to you through the contact information associated with your order.

Tracking information may take some time to become active after the shipping carrier receives the package.

Shipping Delays

While we work to meet our stated delivery estimates, delays can occasionally occur.

If we learn that your order cannot be shipped within the timeframe stated when you placed your order, we will notify you and provide the applicable options, including cancellation and refund where required.

We recommend contacting us at whaofinds@gmail.com if your order has not arrived within the expected delivery timeframe.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout.

If an order has not yet been processed, contact us as soon as possible at whaofinds@gmail.com to request an address correction.

Once an order has been processed or shipped, we may be unable to change the delivery address.

Additional costs resulting from an incorrect address may be the customer's responsibility where permitted by applicable law.

Lost or Damaged Packages

If your package appears to be lost, damaged, or delivered incorrectly, please contact us at whaofinds@gmail.com as soon as possible with your order number and relevant details.

We will work with the applicable carrier and fulfillment provider to investigate the issue.